Legal
Legal
The documents that govern your use of Senitix and how we handle personal data.
Privacy & data
What personal data we process, why, for how long, and the rights you have over it.
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Privacy Policy
How Senitix collects, uses, discloses and protects personal information, where it is processed, and how to use your U.S. state, EU, UK and Turkish privacy rights.
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Cookie Policy
What www.senitix.com and the Senitix application store in your browser, why, for how long, and how to control it. Our website loads Google’s tag in a cookieless mode before you choose (and not at all if your browser sends Global Privacy Control); Google Analytics cookies are set only after you consent, and the Meta Pixel, the Google Ads cookies and the LinkedIn Insight Tag after you consent or, for U.S. visitors to our English site, until you opt out. Our live chat, provided by Crisp, loads with every page.
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Data Retention Policy
How long Senitix keeps each kind of data, how we delete or anonymize it, how long backups last, and what happens when a workspace is closed.
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GDPR and Data Protection
How Senitix handles personal data under the GDPR and UK GDPR: who is responsible for it, where it is stored, how transfers are protected, and how to exercise your rights.
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Sub-processors
Every third party that processes personal data for Senitix: what it does, the data it handles, where it processes it and how transfers are protected, and how we notify customers of changes.
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Terms & agreements
The contracts between Senitix and its customers: using the service, and processing data on a customer’s behalf.
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Terms of Service
The agreement between Senitix and the businesses that use Senitix CRM: accounts, acceptable use, fees and refunds, service levels, Senitix AI, your data, liability and disputes.
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Data Processing Agreement
How Senitix processes the personal data in your CRM workspace on your behalf, with GDPR, CCPA and KVKK processor terms, EU and UK transfer clauses, sub-processors and security measures.
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Billing, Renewal and Cancellation
What Senitix CRM charges and when, how a subscription renews, how much notice you get before a price rises, how to cancel, what access you keep afterward, and when money comes back.
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Company Information
The company that provides Senitix: its legal name, registered office and registration number, which email to use for each topic, the status page and where to send legal notices.
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Editorial Policy
Who publishes the guides, articles and customer stories on senitix.com, how they are sourced and checked, how we compare other products, how AI tools are used and how to report a mistake.
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